Terms and Conditions

The authorised recipient of the Booking Confirmation acknowledges the acceptance of the below Studios 301 Pty Ltd Terms and Conditions of trading by Client:

Confirmation of studio booking by client

A booking is considered confirmed when the Studios 301 “Booking Confirmation” is sent by Studios 301.

Full payment or a 50% deposit is required to secure the booking, and you will be notified of the charges.

Single day sessions with us require upfront payment, and longer sessions require a 50% deposit to lock in, with the remaining balance due by the last day of your session. We will retain all files and content from the session until the balance has been settled.

We accept credit card, bank transfer, EFTPOS and cash.

Cancellation or postponement of confirmed studio booking

Once a booking is confirmed, a 50% cancellation or postponement fee applies up to 48 hours prior to cancellation/postponement, or 100% if cancelled/postponed within 48 hours of the booking.

Charges

The artist/s, producer/s, and engineer/s attending studio sessions on Client’s behalf are deemed by Studios 301 to be duly authorised representatives of the Client. It is the Client’s responsibility to set limits on charges arising from or for sessions. Studios 301 are not liable for any costs or expenses incurred by the Client’s representatives during the course of or related to studio sessions.

Goods and service tax

All prices quoted are exclusive of Goods and Services Tax unless otherwise stated. Prices are subject to addition of Goods and Services Tax and any other tax or charge imposed by any Government agency on goods or services quoted or on production, sale, distribution, delivery or on any feature of such goods and services if applicable. All such taxes are payable by the Client and will be added to the price by Studios 301.

Payment Terms

Unless prior credit arrangements have been approved in writing by Studios 301, payment in full is required before the completion of each studio booking. All materials, tapes, discs, and computer files/drives created at Studios 301 remain the property of Studios 301 until payment is received in full. Remittance is accepted by all major credit cards, cash and direct deposit. The Client will be liable for any fees, costs and expenses incurred by Studios 301 for any debt collection process. Where credit terms have been agreed, payment is strictly 30 days from the date of invoice. If Studios 301’s invoice is not paid within 30 days of receipt of invoice, Studios 301 may charge the Client interest on any unpaid amount at the prevailing Reserve Bank of Australia cash rate plus 3% and recover any costs incurred in recovering unpaid amounts (including legal costs) on an indemnity basis.

Refund Policy

Unless their is a technical fault with the recordings or masters provided, Studios 301 does not offer refunds.

Masters Delivery

Once mastering is complete and payment has been received in full, masters will be delivered as digital files to the provided client email address, unless requested otherwise. If delivered by post or courier, the client is responsible for these charges.

Mix Delivery

If paid in full, mixes are delivered within 10 working days of the day of the scheduled session.

Occupational health & safety

Clients and their representatives located on Studios 301 premises must comply with Studios 301’s occupational health and safety guidelines. Studios 301 reserves its rights absolutely to refuse use of any Client or Client representative’s equipment (including software) on Studios 301’s premises if, in Studios 301 opinion, such equipment exposes Studios 301’s property to risk of loss or damage, is unsafe or breaches occupational health and safety laws including failure to comply with Electrical Safety Standards AS/NZS 3760:2003.

Damage and loss

The Client indemnifies Studios 301 and its employees against all and any losses, damages or claims by third parties howsoever arising in respect of any loss or damage to any property including tapes, disks and media, corruption of data or computer systems and software, breach of intellectual property rights, personal injury or death, breach of contract or breach of law caused by an act or omission of the Client or its representatives. The Client is liable for all and any losses, damages or claims in respect of any loss or damage to any of Studios 301 property including tapes, disks and media, corruption of data or computer systems and software, breach of Studios 301 intellectual property rights, personal injury, breach of contract or breach of law caused by an act or omission of the Client or its representatives. To the extent permitted by law, Studios 301 is not liable for any losses, damages or claims arising out of or in connection with this contract, the use of Studios 301’s premises or equipment (including software) by the Client or its representatives, the provision of services or advice by Studios 301 or its employees, including but not limited to breakdowns or defects in equipment, facilities, and materials provided by Studios 301 or any default on the part of Studios 301 or its employees in connection with or during the carrying out of any work by Studios 301 or its employees. Whilst every effort is made to ensure reasonable security, Studios 301 accepts no liability for loss, theft or damage to Client property, tapes or recording/backup media whilst on our premises. In the case of transfers from old medium (eg; analog tapes, old tape or old digital formats) to new, Studios 301 makes no guarantee of success. All care but no responsibility will be taken during the process of transfer. Studios 301 equipment and specifications are subject to change without notice.

Archiving

If archiving of mastered projects is requested, Studios 301 archives the material on the most reliable media available at the time of archiving. Studios 301 takes utmost care with the archiving and storing of materials, but will not take responsibility for media that deteriorates over time, breaks, develops faults, or is in a format that becomes obsolete. Studios 301 does not guarantee the archives can be recovered and the service is used for convenience and not to maintain data integrity.